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Frequently asked questions
To monitor the status of your order
- Home Delivery Orders: A tracking link will be provided in your shipping confirmation e-mail address.
- For further assistance, contact us via e-mail at orders@pchfweb.com
Order Cancellation
- Once an order is placed, it cannot be modified or canceled except within the same day of the order via e-mail. All orders are made to order.
Returns
- New and unused products may be returned within 30 days.
- Please contact customer service to inquire about returning your product orders@pchfweb.com.
Swatch Request
To request a swatch please email orders@pchfweb.com
